Things you need to know

How do you set the shipping costs?

All orders are sent with Canada Post.

We try to be as competitive as possible with shipping and often end up subsidizing some of the shipping cost on small orders.

When checking out with multiple items we combine items to save on shipping.

How did you ship my order, when is it coming?

All orders are packed and at the post office within 24 hours.

International orders are shipped by air mail (parcel post) this service does not include tracking or insurance. Tracked shipping outside of Canada is expensive, if you require this option please let us know when you checkout.

Shipping to most US destination takes about 10 days but this has been longer recently due to the global pandemic.

Shipping to the rest of the world can take up to 4 weeks depending on the distance from Canada.

Most Canadian orders are sent by Expedited post with delivery times between 2 to 10 days depending on the distance from Toronto.

I live near you can I pick-up my order?

We are located in Toronto, Canada. If you want to pick up your order in the east end of the city I would be happy to do so.

Please let me know in advance.

What currency are your prices?

We are a proud Canadian based company and as such our prices are in Canadian Funds.

If you are a European or US buyer you get a deal on the exchange 🙂

What is the exchnage rate?

All orders are charged in Canadian funds. The exchange rate is determined by Paypal or the provider of your Credit/Debit card.

The exchange rate changes daily but if you do a quick google search it’s easy to find.

What forms of payment do you take?

We accept paypal, Credit and Debit cards.

What is your return policy

I want you to be happy with your purchase! Contact me if there are any issues and we will make it right.